06 Article Amrish No Threat H1

Designing Systems Instead of Assigning Blame

In the immediate aftermath of any newsworthy accident, we often hear the words "human error" or "user error".

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2023 03 13 origin story women design HERO
Women in design: 8 ways your origin story can make you a better designer
Only about 19% of professional industrial designers in the United States are women.
COVID-19 at home self-test kit teardown
COVID-19 At-Home Tests: A Game Changer, But at What Cost?
Home self-testing kits have played a crucial role in managing the spread of COVID-19 in the US, but a steep environmental price is hidden in the societal benefit.
Innovation theater design thinking
Stop Design Thinking From Becoming 'Innovation Theater'
Too many times design thinking projects fall victim to the trappings of innovation theater. Here's how not to let that happen.
12 Article Megan usability studies2
Our Favorite Remote Research Methods for Product Design
When in-person research needs to shift, try these remote research methods. All have yielded great insights for us at various stages of product design.
12 Article Stairchair Staszak @2X
Urgency Understood: User Research and the Value of In-Context Experience
There is no short map of an anticipated journey that medics can plan for while transporting a patient out of any building to the ER. Each scenario and response is unique.
2023 12 27 Co Creation Blog Illustrations HERO
The Why, How, and When of Co-Creation During the Product Development Process
Co-creation means inviting users into your creative process. Users, instead of being subjects of study, gain agency and become active participants in the design process.