Interaction Designer, Senior
Delve is seeking a senior-level interaction designer to join us full-time. This position can be on-site at one of our three offices or can be a remote working arrangement within the United States. We are simply looking for the best person for this position!
The Interaction Design team at Delve designs digital products and services for a variety of software environments and platforms, including graphical user interfaces for embedded systems, desktop applications, mobile apps, and web-based applications. Our work is equally focused on incremental improvements to existing solutions and the ground up design of innovative products and services that are new to our clients or even the world.
In this role, you will be responsible for using a highly collaborative process based on human-centered design principles to iteratively design, prototype, and evaluate software user interfaces from initial concept to execution. Members of the Interaction Design team are generalists and draw from a breadth of knowledge and technical skill in interaction design, as well as information architecture, visual design, and prototyping to ensure safe, effective, intuitive, and engaging digital experiences.
We encourage applicants of color and those with diverse lived experiences to apply.
Delve is a full-service design and innovation firm. We believe a better world is possible through human-centered design. We provide strategy, design, and engineering to clients from Fortune 500 companies to start-ups, in industries that include medical devices, consumer and commercial products, transportation, and more. Our collective expertise helps clients succeed by designing the future, one experience at a time.
In the last 6 years, we’ve opened offices in San Francisco and Boston, moved our headquarters to a vibrant new studio space in the heart of downtown Madison, Wisconsin and renamed our firm to reflect our evolution through half a century of client success and our aspirations for the future.
What we’re looking for
If our priorities below are a good match, we’d love to talk with you!
- You know how and when to create an information architecture, identifying, structuring, and labeling UI content, functions, and features to enable intuitive navigation and clear wayfinding. You can create system maps to visualize the organizational relationship between various UI screens and states, and you can produce screen-level content inventories to communicate the envisioned information hierarchy.
- You understand established UI patterns, when to employ them appropriately, and general best practices for human-computer interaction which you leverage to design software user interfaces for a range of platforms and environments. You can create screen flows, wireframes, and prototypes at the appropriate level of fidelity to iteratively explore, evaluate, refine, and ultimately document the behavior of the UI and the larger system within which it operates.
- You demonstrate command of the fundamental principles of visual design and an understanding of typography, layout, color, and iconography, all of which you can employ to declutter the UI while applying a brand-appropriate and usable aesthetic to interface content and controls. You can be equally effective working within an established design system or creating a new one, when appropriate, to streamline detailed design and UI engineering efforts.
- You can effectively support and participate in various design research and usability evaluation activities with users designed and facilitated by research professionals to uncover user needs, evaluate emerging design ideas, and identify design improvements.
- You bring the digital product design perspective and technical skillset to project teams while championing opportunities and best practices for designing safe, effective, intuitive, and engaging software user experiences.
- You are an experienced practitioner of user-centered design who can serve as the design lead on client projects while also mentoring less experienced team members in the design methodology, including how user research, rapid iteration, and prototyping can be effectively applied to the design of digital products and services.
- You are comfortable with ambiguity and can leverage user and business insights to inspire divergent concept exploration and inform decisions around product features and requirements.
- You can work independently with a high degree of autonomy and are able to clearly communicate both visually and verbally with key internal and external project stakeholders to keep them informed of your design needs, progress, and any potential obstacles.
- You are a natural collaborator who knows when to include your project teammates and stakeholders in the design process and can effectively facilitate group activities, including in-person and remote work sessions and design reviews.
- You are a convincing presenter and engaging storyteller who is comfortable on stage in front of an audience of clients and peers, whether presenting design work or offering your expert opinion.
- You are motivated by change, and see the pandemic, social injustice, and our younger generations as meaningful opportunities to adapt how we design and collaborate, and what we deliver. Because equity, inclusion, and diversity are important to you, you have a point of view, personal or professional experience, or interest in helping make a difference.
Candidates with hybrid skills in one of more of the following areas are most likely to thrive in this role:
- Multi-disciplinary project management
- Design research and usability evaluation
- Digital or UX strategy
- Content strategy and writing
- Information design and data visualization
- Industrial design
- Software engineering
- Agile or lean methodologies
- 10+ years of digital product design experience with a demonstrably broad skillset including information architecture, interaction design, visual design, and prototyping
- Consulting experience
One of the following:
- Experience designing software applications for healthcare, transportation, or other equivalent complex, technical, and heavily regulated industries
- Experience designing human machine interfaces for medical devices, appliances, vehicles, industrial equipment, or other software-enabled hardware
Interviewing and Working Safely
Our business has made a number of changes to our onboarding process and how we work day-to-day during the pandemic to support our staff in this unprecedented time. Your interviews will be done virtually with our staff, who have been working remotely from home since the pandemic began. It’s likely that you will begin your career with Delve at your home office too.
We’ll have everything in place for you to feel like a part of the team from day one. Our company has regular video catch-ups, and pets and kids often make guest appearances. (And we love their input!) We’ll be onsite again as soon as the COVID-19 alert levels allow.
You can join our team safely in the knowledge that our infrastructure and flexible work practices are already in place.
Life at Delve
We also realize that you are making a big decision when considering a new job. You need to consider salary, the inherent satisfaction you will get from your work, and whether you will enjoy your colleagues. We all spend a lot of time at work and realize that little stuff can make the difference between being happy and productive or grumpy and wanting out. So, we’ve done our best to build a culture, adapted from some of the world’s best companies, that represents our values and that is flexible to each studio’s unique proclivities. Here are a few big and little things we think make Delve a fun, joyful, and safe place to spend your days, create lasting friendships and build your career:
- Offices located in the design centers of vibrant cities with great walking access to coffee shops, breweries and restaurants. You probably already know what San Francisco and Boston are about, but if you haven’t been to Madison, you will be pleasantly surprised, if not completely blown away.
- Well-designed studios with ergonomic workspaces, collaborative work areas and access to natural light for those who want it, and dark and quiet areas for those who don’t.
- A flexible vacation policy. We trust you to know when you need to recharge.
- Flexible work hours and ability to work remotely
- Equity, Inclusion, and Diversity (EID) training
- Support for affinity groups
- A professional development budget for access to conferences and, training, etc.
- Unlimited snacks with a bias toward healthy stuff like shelled pistachios, but still plenty of questionable choices like beef jerky and goldfish crackers
- No dress code beyond “dress for your day”.
- Access to the prototype machine shop and engineering labs with tools like laser cutters, 3D printers, mills, and a wood shop (Madison) for both professional and personal projects.
- Volunteering opportunities
- Dog friendly offices with friendly dogs like Zoe, Selki, and Talia
- Open book financials and generally open and transparent leadership communication
- Tuition reimbursement
- Fitness reimbursement
- Cell phone reimbursement
- Free heated indoor parking with electric vehicle charging
- Exercise room overlooking Lake Mendota
- Outdoor terrace off our break room with seating and gas grills
- 11th floor roof deck with a fireplace, more gas grills, panoramic views including opportunities to watch a professional soccer or ultimate frisbee match and national musical acts on the next door stadium
- Fizzy water on tap
- Beerstorming Fridays
- Beer on tap
- Board game Thursdays
- Personal use of company cars including a cargo van we lovingly call the “Scary Van”
- Game room with ping pong, VR, and lots of classic consoles
- Bike stand and tools with in-office bike racks
While this position is considering remote candidates, Delve is still exploring what it means to have remote employees. We have offices in three states and are set up to operate remotely in five states. If you are selected as a top candidate and don’t live in one of these states, we will investigate the feasibility of your state in short order so you can know what to expect. We appreciate your patience as we work towards an emerging new normal.
Be inspired. Be inspiring. Be yourself.
Delve embraces difference because creativity, curiosity, and diversity drive innovation. We nurture a supportive and inclusive environment. Be yourself and create a future that improves lives.
We will begin reviewing applicant submissions June 1, 2021.
To be considered for this position, you must be located and authorized to work in the United States. We are unable to offer visa sponsorship at this time.
If this opportunity matches your skills and career goals, send a cover letter, resume, and sample portfolio to: email@example.com.
Submit inquiries to:
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