Human Factors

Our experts do a lot of thinking. Here's the latest to unlock your potential.
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The role of human factors in product design
A primer on what, how and when the discipline of human factors is used in the design and development of products.
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Our Favorite Remote Research Methods for Product Design
When in-person research needs to shift, try these remote research methods. All have yielded great insights for us at various stages of product design.
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Countdown to MDR: Are You Ready for the New EU Medical Device Regulation?
How does the new EU Medical Device Regulation relate to human factors and usability? It depends if your medical product is existing or new.
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Reducing Medical Device Risk with Usability Testing: The Why, the How, and the Who
Medical devices are commonly recalled due to usability issues that can be prevented with proper usability testing during the development lifecycle.
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Design That Clicks: The Art and Science of Tactile Feedback
A click is a universally recognized cue that an action is complete. Seeing is believing, but feeling is knowing. Here's how to get the right sound and feel.
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Pushing each other along
Though we work in the service industry for larger corporations on a day-to-day basis, some of my favorite opportunities come in the form of community work.
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I say “Dome of Awesome” and you say…
When I’ve said “dome of awesome” to people, they generally respond with something like, “What is it? I want it. I want to be in the dome of awesome!”
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Designing systems instead of assigning blame
In the immediate aftermath of any newsworthy accident, we often hear the words "human error" or "user error".
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Designing for healthcare part 3: The complexity of simplicity
You can probably point to a medical device or healthcare service that left you feeling dissatisfied or, even worse, disrespected.
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12 ideas to make calling customer service less hellish
Two weeks ago, I had to do something that I don't really enjoy. No, not a visit to the dentist or cleaning the basement. I had to call customer service.
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Design approach selected for adjustable hand cycle
We recently met with the adaptive sports experts at No Limits Kids Fitness to choose one of several design approaches for our hand cycle.
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Creating a bike that works for all kids
In late 2014, Design Concepts worked with No Limits Kids Fitness to launch an Indiegogo campaign to help us build a prototype of an adjustable hand cycle that grows with kids with physical disabilities.
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Designing Handheld Devices That Don’t Hurt
What's behind the lack of useful thumb-reach and hand-grip data for designers of handheld devices, and how can designers gather their own?
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Experience design and healthcare: Wicked problem and inspiring challenge
Medical diagnostics is where the often unwieldy, slow-moving beast of healthcare collides with mind-blowing, quickly changing advances in technology. It is the behind-the-scenes intersection where healthcare workers interact with equipment, day in and day out, in hospitals, clinics, laboratories and universities. This is where fast and accurate results may mean the difference between someone getting the correct diagnosis and treatment in time and, well, not.