When hepatitis C became curable in 2013, it felt like the battle had been won. The cure, however, had a challenge of its own.

In March 2020, with the coronavirus pandemic straining hospital capacity and shutting down global supply chains, healthcare facilities faced a desperate shortage of personal protective equipment (PPE) for workers on the front lines.

Delve has completed over a dozen major projects for one of the top biologic products in the world. Our work ranged from product design, service design, ethnographic research, channel investigation, and journey mapping.