Speculative design requires people to suspend their disbelief and allow their imaginations to wander. Here's one tool to ground it in reality.

What comes before and after you walk in your users' shoes? We distill empathic design into six principles for easy adoption.

In 2021 you devoured blogs about looking at old problems in new ways, unlocking your professional potential, and creating products that change the world for the better.

Warning: I’m going to criticize and question something beloved by millions of people—stationary exercise bikes.

When we reflect on 2020, we may come to think of it a period when we had the time to pursue simpler, do-it-yourself, pleasures like making bread or planting a garden. Many of us used the endless pandemic months to learn a new a language or take up a new outdoor sport.

Translating research into actions is often more art than science. We have found “how might we” questions to be useful tools. Here's how to write one.