Design Strategy

In order to meet the needs of future users, companies must anticipate disruptive technologies and develop a path to innovation.

Delve helps clients develop innovative organizations, teams, and leaders. How can you tell if your business needs Innovation Enablement?

Together, we can design a better world. Let’s start by leveraging our unique skillsets as change agents.

To achieve societal trust and move responsibly into an AI-enabled healthcare future, we need to put four elements in place.

What if you could plot your impact potential in real-time over the course of your project, allowing you to make necessary changes when it matters most?

Fresh from our webinar, AI & Medical Device Development, we'd like to share a few takeaways from the discussion.

The theme of the DMI Madrid 2023 conference was "The Power of Design in Turbulent Times." Here are some reflections on major themes that defined the talks and the conversations throughout.

With the transformative potential of new AI tools like ChatGPT on everyone’s mind, it’s easy to forget that artificial intelligence has been used in product design and engineering for many years.

The Delve team explores AI’s place in our product development process.

To understand the critical importance of user research and strategy for businesses, it's helpful to look at real-world examples.

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe,” Abraham Lincoln is supposed to have said. At Delve, research is like sharpening the axe.

Microsoft just dissolved their AI Ethics and Society team. What’s a designer to do?

I am excited about where AI will take us in healthcare, but there are some challenges we will need to negotiate and serious dangers we must guard against.

Is your innovation incremental, strategic, or visionary? Use Delve's Future-Readiness Checklist to gauge your approach.

As healthcare moves toward everyday wellness, new health and wellness solutions will consist of offerings you wouldn’t expect from the current ecosystem. Designing solutions that provide a seamless integration of products and services will entice healthcare consumers.

Consumer-centric care will continue to be delivered faster, in unexpected places, and at previously untenable times of day and night. Companies that can redefine convenience will gain a competitive edge.

Advancements in AI and data analytics technologies, and the healthcare consumer’s increasing interest in tracking and sharing personal data, are paving the way for highly personalized care. To win this race, companies need to deliver deeper, more meaningful personalization.

Companies that provide more meaningful connection at an emotional and aspirational level will attract the next generation of healthcare consumers.

Future healthcare products need to be designed to embody a proactive and preventive mindset. This new paradigm is focused on enhancing our well-being and health in all areas of our life, all of the time.

Leadership diversity matters because having different perspectives and experiences drives innovation and helps companies to design better products. This is even more important when it comes to medical devices, where patients’ health and lives are at stake.

Eric Mackey, Delve’s former Director of Industrial Design, and Taylor Cone, Delve’s Head of Innovation Enablement, talk about the roadblocks that prevent organizations from embracing sustainability—and what it would take to effect change.

Within every organization, innovation wants to thrive. Here’s what it looks like when organizations dismantle the obstacles that stand in the way.

Home self-testing kits have played a crucial role in managing the spread of COVID-19 in the US, but a steep environmental price is hidden in the societal benefit.

Speculative design requires people to suspend their disbelief and allow their imaginations to wander. Here's one tool to ground it in reality.

What comes before and after you walk in your users' shoes? We distill empathic design into six principles for easy adoption.

In 2021 you devoured blogs about looking at old problems in new ways, unlocking your professional potential, and creating products that change the world for the better.

There’s a growing sense of urgency and renewed purpose in the design community.

Warning: I’m going to criticize and question something beloved by millions of people—stationary exercise bikes.

When we reflect on 2020, we may come to think of it a period when we had the time to pursue simpler, do-it-yourself, pleasures like making bread or planting a garden. Many of us used the endless pandemic months to learn a new a language or take up a new outdoor sport.

At CES in 2019, Verizon Chairman and CEO Hans Vestberg gave the opening keynote address about the upcoming advantages of 5G.

Being home more in 2020 meant a little more down time, including more time for books and audio books.

You might remember being forced to read the poem “Ozymandias” in high school English class.

STEEPLE analysis is a tool for scanning your external environment. It helps teams understand phenomena and imagine new opportunities.

For our Delve Talks podcast, Dave Franchino and I had the opportunity to interview a dozen people from various industries, all of whom share a common interest, desire and occupation that involves innovation, creativity and culture building. You can find the whole series here.

In 2020, the Industrial Designers Society of America (IDSA) held its first Deep Dive on sustainable product design. The ensuing conversations revealed a burning need for collaboration between not just designers, but everyone involved in the creation and use of products.

Sometimes having a breakthrough idea is the easy part of innovation. Navigating the organization and turning that idea into reality is often the hardest part. That's why you need design strategy.

I have been spending a fair amount of time thinking about the spectrum of successes and failures related to the open-source maker movement and its contributions to addressing the COVID crisis.

Most products take anywhere from three to ten years to develop from idea to commercialization. But many companies rely on their understanding of consumers today to make decisions for these future products.

We are told the world has changed, I have heard people talk about the recent past as “the before” in recognition that we are in transition and not going back. I have also heard people talking as if this is a tough time, that we need to buckle down and wait for it to pass.

Translating research into actions is often more art than science. We have found “how might we” questions to be useful tools. Here's how to write one.

Before starting on an innovation strategy, decide which type you're chasing: Incremental, disruptive, or radical innovation. Each requires a unique approach.

I recently returned from a trip to Burkina Faso, a landlocked country in West Africa that is unknown to most Americans. Those who are familiar with the country know it mostly because of its poverty, corruption, and the high incidence of terrorism and fatal violence.

Apparently, unicorns just went extinct in Silicon Valley. That’s sad news for the small group of tech entrepreneurs who hope to cash in on the latest gold rush and build a company with a $1 billion-plus valuation.

Forecasting and backcasting provide a framework for disruptive innovation by establishing a solid structure to support big, strategic thinking.

How will you decide today what to design for 2030? Strategists look to megatrends to predict consumer behavior and futureproof strategy.

A list of emerging, innovative technology being developed to reduce carbon, geoengineer the environment, and improve battery efficiency and cooling tech.

Our free, on-demand webinar explains why innovation is so critical in healthcare, and introduces our Framework for Strategic Innovation: Health + Wellness.

As a graduate from Stanford, I participate in a fairly active “design” email list originating from the various design programs. The email list allows fellow Stanford alum to post questions or raise topics related to the broader field of innovation and is invariably a fascinating source of trends and introspection.

You’re probably already looking up the word “strategy” to see if it’s a noun or a verb. Spoiler alert: it’s a noun.

As a high school junior, I was shown the guts of an implantable defibrillator. That day, I quit my pursuit of a career in medicine to pursue one in medical device design.

Having a foundational understanding of your problem space is necessary for any design process. You wouldn’t hire someone who has never seen the ocean to design a ship, would you?

We've examined key sociocultural megatrends through a lens of medical and wellness consumer experience to single out four profound shifts in the field.

Looking back on our four days in Austin, we were struck by a common message spoken and implied by the many purpose-driven speakers we listened to. Here it is: Find an organizing principle for your company, your project, product or community to move the needle.

We may need an innovacation after this! But no chance... the talks and exhibits are still going strong.

Jesse Darley and I arrived Friday evening and walked the streets of Austin. We were immediately immersed in all things SXSW. There were music, crowds, exhibits, lines, homeless, clubbers, diners, all of it.

If the numbers don’t add up, great design isn’t sustainable — no matter how thoughtful it is. Design must ultimately serve the needs of the business as well as the user.

Doing user research now won't help you design for 2028. Trend analysis will. Design strategists turn to it to predict consumers' future behavior.

The world is changing ... are your design teams changing with the physical/digital times?

As I was hurtling back to San Francisco across the Rockies, the backbone of our country, after spending a couple days at the Colorado Springs Startup Week, I was struck by the changes in my profession.

Let's face it, technology can enable us to do a lot of new things. That doesn't mean we'll actually do them.

Stefanie Norvaisas and I recently returned from an amazing trip to South by Southwest (SXSW) in Austin, where we had the opportunity to host a workshop on Designing Decisions.

I recently returned to Design Concepts after a deeply meaningful six-month world trip with my husband and elementary school-aged daughters.

There are several methodologies available to speed up the development process. Which best fits your needs?

Your company probably has 3- and 5-year plans. But does it have a 30-year plan? If not, it may be unwittingly writing its own obsolescence.

Crafting a product, department or corporate strategy never happens in a bubble. It’s an ever-moving target because of trends in the marketplace, shifts in consumer behavior, and competitive actions.

Have you ever read an article about design trends and wondered, “Where on earth did THAT come from?”

We did a thought experiment and traveled 50 years into the future to glimpse the future of healthcare and of the patient's user experience.

At Design Concepts, we live and breathe innovation every day. It's our job and our passion.

A few months ago, I was able to experience co-creation from the client side of things. I signed up for a ZOMBIE APOCALYPSE workshop at Door County Forgeworks.

'Our healthcare system is unsustainable.' People who say this are usually speaking in terms of cost. But it’s also true in terms of medical device design.

“Dori-toes snack foot!” design strategist Dan Sarbacker announced proudly holding a half-sheet sharpie sketch.