Design Strategy

Advice for product innovation, design, and development
2024 04 12 Power of Design Thinking HERO
A Guide to Action-Oriented Design Thinking
At Delve, we don’t focus on design thinking for its own sake, but rather, on design thinking and doing. What does action-oriented design thinking look like?
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How to Use “Amara’s Law” to Inform Design Strategy
An innovation introduced today might be overhyped in the short term and underestimated in the long run. How will that inform your approach?
2024 02 16 Speeding Up Product Development HERO
Speeding Up Product Development
There are several methodologies available to speed up the development process. Which best fits your needs?
2024 02 13 Defuzzing Innovation Process HERO
Defuzzing the Innovation Process
We’ve developed several techniques for defuzzing the innovation process — to uncover user and technology insights that lead to innovation and reduce risk of failure.
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Lessons From Our Experiment
We started with a hypothesis for what the agency of the future looks like. Here are our top ten observations that keep proving to be true.
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Cast a Vision: Four Steps to a Forward-Looking Technology Roadmap
In order to meet the needs of future users, companies must anticipate disruptive technologies and develop a path to innovation.
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What Is Innovation Enablement at Delve?
Delve helps clients develop innovative organizations, teams, and leaders. How can you tell if your business needs Innovation Enablement?
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Four Agents of Change You Need on Your Innovation Team
Together, we can design a better world. Let’s start by leveraging our unique skillsets as change agents.
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Four Elements to Achieve Trust in AI-Enabled Healthcare
To achieve societal trust and move responsibly into an AI-enabled healthcare future, we need to put four elements in place.
2023 05 25 HMW Measure Impact Potential HERO
How to Measure Your Impact Potential
What if you could plot your impact potential in real-time over the course of your project, allowing you to make necessary changes when it matters most?
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How Will AI Impact Medical Devices?
Fresh from our webinar, AI & Medical Device Development, we'd like to share a few takeaways from the discussion.
2023 05 15 DMI recap HERO
The Value of Design and the Responsibility of Designers
The theme of the DMI Madrid 2023 conference was "The Power of Design in Turbulent Times." Here are some reflections on major themes that defined the talks and the conversations throughout.
2023 05 01 AI in Engineering Then Now HERO 1
A History of AI in Engineering from the 1970s to Today
With the transformative potential of new AI tools like ChatGPT on everyone’s mind, it’s easy to forget that artificial intelligence has been used in product design and engineering for many years.
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19 Uses for AI in Product Development
The Delve team explores AI’s place in our product development process.
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The ROI of Research and Strategy, Part 2
To understand the critical importance of user research and strategy for businesses, it's helpful to look at real-world examples.
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The ROI of Research and Strategy, Part 1
Business leaders need to make product decisions based on real data about their target market, instead of simply relying on best guesses or gut feel.
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Responsible AI: Guidelines and Resources for Designers
Microsoft just dissolved their AI Ethics and Society team. What’s a designer to do?
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Will AI and ChatGPT really transform clinical healthcare for the better?
I am excited about where AI will take us in healthcare, but there are some challenges we will need to negotiate and serious dangers we must guard against.
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Future-Readiness Checklist: Are You Prepared to Lead in the Future of Your Industry?
Is your innovation incremental, strategic, or visionary? Use Delve's Future-Readiness Checklist to gauge your approach.
Part 5 of 5, Delve Seamless Healthcare Product Development in the Future
How to Design Health Products of the Future, Part 5: Seamless Integration
As healthcare moves toward everyday wellness, new health and wellness solutions will consist of offerings you wouldn’t expect from the current ecosystem. Designing solutions that provide a seamless integration of products and services will entice healthcare consumers.
Part 4 of 5, Delve Consumer-Centric Product Design in the Future
How to Design Health Products of the Future, Part 4: Anytime, Anywhere
Consumer-centric care will continue to be delivered faster, in unexpected places, and at previously untenable times of day and night. Companies that can redefine convenience will gain a competitive edge.
Part 3 of 5, Personalized Delve Healthcare Product Development in the Future
How to Design Health Products of the Future, Part 3: Data-Informed Personalization
Advancements in AI and data analytics technologies, and the healthcare consumer’s increasing interest in tracking and sharing personal data, are paving the way for highly personalized care. To win this race, companies need to deliver deeper, more meaningful personalization.
Part 2 of 5, Delve Healthcare: Empathic Product Development in the Future
How to Design Health Products of the Future, Part 2: Empathic Care
Companies that provide more meaningful connection at an emotional and aspirational level will attract the next generation of healthcare consumers.
Part 1 of 5, Delve Healthcare Products: Design in the Future
How to Design Health Products of the Future, Part 1: Everyday Wellness
Future healthcare products need to be designed to embody a proactive and preventive mindset. This new paradigm is focused on enhancing our well-being and health in all areas of our life, all of the time.
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Tips for Mentoring Women, from Women
Leadership diversity matters because having different perspectives and experiences drives innovation and helps companies to design better products. This is even more important when it comes to medical devices, where patients’ health and lives are at stake.
2023 03 01 org transformation sustainable design HERO
Organizational Transformation That Supports Sustainable Design
Eric Mackey, Delve’s former Director of Industrial Design, and Taylor Cone, Delve’s Head of Innovation Enablement, talk about the roadblocks that prevent organizations from embracing sustainability—and what it would take to effect change.
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What It Looks Like When Organizations Enable Innovation—By Design
Within every organization, innovation wants to thrive. Here’s what it looks like when organizations dismantle the obstacles that stand in the way.
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COVID-19 At-Home Tests: A Game Changer, But at What Cost?
Home self-testing kits have played a crucial role in managing the spread of COVID-19 in the US, but a steep environmental price is hidden in the societal benefit.
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Speculative Design and a Cone of Possibilities
Speculative design requires people to suspend their disbelief and allow their imaginations to wander. Here's one tool to ground it in reality.
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Empathic Design in Practice
What comes before and after you walk in your users' shoes? We distill empathic design into six principles for easy adoption.
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2021's Top 10 Innovation and Product Design Posts
In 2021 you devoured blogs about looking at old problems in new ways, unlocking your professional potential, and creating products that change the world for the better.
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The expanding definition of design
There’s a growing sense of urgency and renewed purpose in the design community.
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How to Stop Your Innovation From Inspiring a 'Black Mirror' Episode
Warning: I’m going to criticize and question something beloved by millions of people—stationary exercise bikes.
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5 Ways Care Models Need to Change
A thoughtfully designed care model can support better outcomes in ways that better fit into people’s lives. How exactly will care models have to change?
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CES 2021: 5G starts revealing its potential
At CES in 2019, Verizon Chairman and CEO Hans Vestberg gave the opening keynote address about the upcoming advantages of 5G.
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Must-reads for innovation
Being home more in 2020 meant a little more down time, including more time for books and audio books.
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The long haul
We can always count on the market to push change, whether the players in the market like it or not. Failure to adapt quickly to changing market forces will eventually come back to bite you.
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How STEEPLE Analysis Informs Design Strategy
STEEPLE analysis is a tool for scanning your external environment. It helps teams understand phenomena and imagine new opportunities.
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Reflections on Delve Talks, Part 2: Building a Culture of Innovation
For our Delve Talks podcast, Dave Franchino and I had the opportunity to interview a dozen people from various industries, all of whom share a common interest, desire and occupation that involves innovation, creativity and culture building. You can find the whole series here.
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Critical Perspectives on Sustainable Product Design
In 2020, the Industrial Designers Society of America (IDSA) held its first Deep Dive on sustainable product design. The ensuing conversations revealed a burning need for collaboration between not just designers, but everyone involved in the creation and use of products.
2023 12 21 what is design strategy HERO_FINAL
What is Design Strategy and Why Do You Need One?
Sometimes having a breakthrough idea is the easy part of innovation. Navigating the organization and turning that idea into reality is often the hardest part. That's why you need design strategy.
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Open thoughts on open source
I have been spending a fair amount of time thinking about the spectrum of successes and failures related to the open-source maker movement and its contributions to addressing the COVID crisis.
2023 11 07 Data Driven Customer Foresight HERO
Four Steps to Data-Driven Customer Foresight
Most products take anywhere from three to ten years to develop from idea to commercialization. But many companies rely on their understanding of consumers today to make decisions for these future products.
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What’s next? It’s up to us
We are told the world has changed, I have heard people talk about the recent past as “the before” in recognition that we are in transition and not going back. I have also heard people talking as if this is a tough time, that we need to buckle down and wait for it to pass.
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How to Write 'How Might We' Questions for Product Strategy
Translating research into actions is often more art than science. We have found “how might we” questions to be useful tools. Here's how to write one.
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How to Make Way For Radical Innovation
Before starting on an innovation strategy, decide which type you're chasing: Incremental, disruptive, or radical innovation. Each requires a unique approach.
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Making business decisions in tumultuous times
There is no game-theory exercise or scenario planning model that will produce a definitive recommendation. I realize this isn’t particularly helpful or reassuring, so I offer you three specific supplemental tips for navigating your business in tumultuous times.
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Our unicorns are real
Apparently, unicorns just went extinct in Silicon Valley. That’s sad news for the small group of tech entrepreneurs who hope to cash in on the latest gold rush and build a company with a $1 billion-plus valuation.
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How ‘Forecasting and Backcasting’ Enable Disruptive Innovation
Forecasting and backcasting provide a framework for disruptive innovation by establishing a solid structure to support big, strategic thinking.
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The Mega Megatrends Post: Your Guide to the Ten Consumer Megatrends Reshaping Product Design
How will you decide today what to design for 2030? Strategists look to megatrends to predict consumer behavior and futureproof strategy.
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Innovative Technology To Combat Climate Change: Our 7 Favorite Solutions
A list of emerging, innovative technology being developed to reduce carbon, geoengineer the environment, and improve battery efficiency and cooling tech.
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Five Megatrends Driving the Future of Medical Devices
Our free, on-demand webinar explains why innovation is so critical in healthcare, and introduces our Framework for Strategic Innovation: Health + Wellness.
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When good design goes bad
Some of the most altruistic of projects create some of the most vexing and problematic dilemmas for the designer as their altruistic aims face reality.
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Strategy is a verb
You’re probably already looking up the word “strategy” to see if it’s a noun or a verb. Spoiler alert: it’s a noun.
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Six Market Forces Changing the Medical Device World
As a high school junior, I was shown the guts of an implantable defibrillator. That day, I quit my pursuit of a career in medicine to pursue one in medical device design.
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Learning to learn quickly
Having a foundational understanding of your problem space is necessary for any design process. You wouldn’t hire someone who has never seen the ocean to design a ship, would you?
2023 05 22 Sociocultural Megatrends Transforming Healthcare HERO
Four Sociocultural Megatrends Transforming Healthcare
We've examined key sociocultural megatrends through a lens of medical and wellness consumer experience to single out four profound shifts in the field.
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SXSW Wrap-up: Moving the needle & our cheese
The common message spoken and implied by the many purpose-driven speakers we listened to: Find an organizing principle for your company, your project, product or community to move the needle.
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SXSW Day Three: New reality
We may need an innovacation after this! But no chance... the talks and exhibits are still going strong.
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SXSW 2019: First Impressions
Jesse Darley and I arrived Friday evening and walked the streets of Austin. We were immediately immersed in all things SXSW. There were music, crowds, exhibits, lines, homeless, clubbers, diners, all of it.
2023 11 22 From Design Thinking to Integrated Thinking HERO
From Design Thinking to Integrated Thinking: Prioritizing Business Needs in Innovation
If the numbers don’t add up, great design isn’t sustainable — no matter how thoughtful it is. Design must ultimately serve the needs of the business as well as the user.
2024 01 05 Global Megatrends HERO
Five Global Megatrends Reshaping Product Design
Doing user research now won't help you design for 2028. Trend analysis will. Design strategists turn to it to predict consumers' future behavior.
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The Shift to Physical-Digital Design Teams: Are You Ready?
The world is changing ... are your design teams changing with the physical/digital times?
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Startup Week: Developing an MVP with a capital “P”
What does it mean when an Industrial Designer designs a "product?" Nowadays, it can get a little convoluted.
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Growing a Product Design Consultancy: Management at Scale
How do you balance creativity with business efficiency as your team grows?
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Technology vs. Prediction
Let's face it, technology can enable us to do a lot of new things. That doesn't mean we'll actually do them.
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Making decisions at SXSW
During our decision-making workshop at SXSW, we ran a little experiment in decision making that yielded some interesting results.
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Leading when you are lost
A family trip around the world with two elementary school-aged children proved to be a meaningful lesson in leadership.
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Need for speed: Approaches to picking up the pace of development
There are several methodologies available to speed up the development process. Which best fits your needs?
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Ant or alien? The value of taking the extra-long view
Your company probably has 3- and 5-year plans. But does it have a 30-year plan? If not, it may be unwittingly writing its own obsolescence.
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Captain Contrarian: Innovation by competitive attack
User-centered design is great, but it if your competitors also invest in user research it may be time to do some contrarian exercises for stronger strategy.
2023 12 21 Spotting and Applying Trends B HERO
How to Innovate by Spotting and Applying Trends
Have you ever read an article about design trends and wondered, “Where on earth did THAT come from?”
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The End of Product Failure
What are the odds a new product will still be around in two years’ time? And, how do we decide what to design today?
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What Will Healthcare Look Like in 2065?
We did a thought experiment and traveled 50 years into the future to glimpse the future of healthcare and of the patient's user experience.
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Writing an ebook is e-xciting
Delve just published its first ebook on this interesting point in time when technology and society are entering new territory.
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Designing for the Apocalypse
A few months ago, I was able to experience co-creation from the client side of things. I signed up for a ZOMBIE APOCALYPSE workshop at Door County Forgeworks.
2024 01 04 Sustainability in Medical Devices HERO
Working Toward Sustainable Medical Device Design
Manufacturers that lead the way towards sustainable medical device design will gain significant business advantages over those that sit on the sidelines.
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Introducing HACME Corporation: Solving problems you didn't know you had
Imagine a future where emerging technology — wearable sensors and 3D printers — are so accessible they’re embedded into most everyday objects
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Ideas on Design Thinking for Small Business
How about smaller companies who don’t have the budget for an innovation lab or the leeway to afford failed experiments? How can they get in on Design Thinking?
"Delve brings strengths that we don't have, which is why I'm looking forward to working with them again."

Vamsee Pamula, Founder & President, Baebies