What comes before and after you walk in your users' shoes? We distill empathic design into six principles for easy adoption.

Here’s a mind-blowing set of statistics for you: prior to 2020, only 24 percent of healthcare systems offered any form of virtual care.

I had a manager who gave me the book “Feedback is a Gift.” At the time, it didn’t feel like much of a gift – mostly because her method for feedback was, well, constant. But her heart was in the right place.

Since we posted a blog post talking about how the Open Source Face Shield project had started to supply the University of Wisconsin hospitals with this critical personal protection equipment (PPE), our team has had little time to breathe.

Our free, on-demand webinar explains why innovation is so critical in healthcare, and introduces our Framework for Strategic Innovation: Health + Wellness.

If you want to develop empathy for anyone in the healthcare business, all you have to do is walk the floor at the Healthcare Information and Management Systems Society (HIMSS) Conference.