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Using the PCA Method To Assess Use Errors in Medical Usability Testing

The PCA (perception, cognition, action) method recommended by the FDA helps researchers assess and understand why a use error has occurred.

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Building an MVP app in just eight weeks
In the spring of 2020, as the COVID-19 pandemic forced us to work apart, Delve’s leadership launched an internal pitch competition.
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Our Favorite Remote Research Methods for Product Design
When in-person research needs to shift, try these remote research methods. All have yielded great insights for us at various stages of product design.
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The Sociocultural Megatrends Transforming Healthcare
We've examined key sociocultural megatrends through a lens of medical and wellness consumer experience to single out four profound shifts in the field.
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Reducing Medical Device Risk with Usability Testing: The Why, the How, and the Who
Medical devices are commonly recalled due to usability issues that can be prevented with proper usability testing during the development lifecycle.
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The business of empathy: Designing like your customers are human
If you are innovating by practicing customer-centered design, it may be the reason you aren’t getting the results you need.
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User Experience Research at LinkedIn
Julie Norvaisas, who is my sister (learn more about sisters in research in this blog), co-founder of Design Strategy and Research at Design Concepts, and now Director of User Experience Research (UER) at LinkedIn, joined us recently to share her perspective on how she approaches user experience research at LinkedIn.