Service design hits and misses
As I started to think about writing this blog, I realized that it might come off more as an Andy Rooney rant than “Oprah’s favorite things” this year. It feels like there have been more misses than hits.
Service design hits and misses
Three Principles for More Human, Solution-Focused, Fair, and Inclusive Design
Designers have a responsibility to design a world that all want to live in. Here are three principles that can help us navigate the complexities of design decision-making and truly achieve design success.
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Empathic Design in Practice
What comes before and after you walk in your users' shoes? We distill empathic design into six principles for easy adoption.
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Building an MVP app in just eight weeks
In the spring of 2020, as the COVID-19 pandemic forced us to work apart, Delve’s leadership launched an internal pitch competition.
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CES 2020: Day two
Our team spent the second day of CES at Tech West, home base for health, wellness, home, wearable and fitness technology. It's also the hub for Eureka Park, where the scrappy startups vie for attention of venture capitalists and potential partners.
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How Might We Improve Pizza Delivery? With Creative Matrix
Creative Matrix is a brainstorming method that helps structure the necessary "in-between" work between research and ideation. We demonstrated the technique.
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Our SF design office is moving! What a long, strange trip it’s been
Being a professional who has managed complex projects while simultaneously raising a family and attending graduate school, I felt I was more than prepared for my latest project – finding a new home for our San Francisco team.
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