12 Article Verhalen Healthcare Design V2 Empathy

Designing for healthcare part 4: Empathy is the diagnosis

Listening to, observing, and truly empathizing with healthcare professionals is necessary to deliver new solutions that are user-responsive and empowering.

Let's unlock innovation in healthcare together.
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Empathic Design in Practice
What comes before and after you walk in your users' shoes? We distill empathic design into six principles for easy adoption.
12 Article Megan usability studies2
Our Favorite Remote Research Methods for Product Design
When in-person research needs to shift, try these remote research methods. All have yielded great insights for us at various stages of product design.
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Five Megatrends Driving the Future of Medical Devices
Our free, on-demand webinar explains why innovation is so critical in healthcare, and introduces our Framework for Strategic Innovation: Health + Wellness.
12 Article Stef Himss Or Immersion
Observations from HIMSS 2019
If you want to develop empathy for anyone in the healthcare business, all you have to do is walk the floor at the Healthcare Information and Management Systems Society (HIMSS) Conference.
12 Article Stairchair Staszak @2X
Urgency Understood: User Research and the Value of In-Context Experience
There is no short map of an anticipated journey that medics can plan for while transporting a patient out of any building to the ER. Each scenario and response is unique.
2023 05 22 healthcare 5 failure modes HERO
Healthcare service design: 5 failure modes to avoid
When it comes to designing patient services for healthcare, we may have the best intentions, but sometimes we get in our own way when it comes to creating good design.